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Terms of Use

General Terms

These Terms of Use (“Terms”) govern your access to and use of the website, mobile application, trading platform, and services offered by KK Securities Limited (“KK Securities”, “Company”, “we”, “our”, or “us”) through the application “goTrade India” (“Platform”).

By accessing, registering, or using the Platform, you agree to comply with and be bound by these Terms, along with all applicable laws, rules, regulations, circulars, and guidelines issued by SEBI, Exchanges, Depositories, and other regulatory authorities.

If you do not agree with these Terms, you should discontinue use of the Platform immediately.

Eligibility

By using the Platform, you confirm that:

You are legally eligible to enter into a binding agreement.
You are at least 18 years of age.
The information submitted by you is true, complete, and updated.
You are not prohibited by any law or regulatory authority from accessing securities market services.

KK Securities reserves the right to accept or reject any account opening request at its sole discretion.

Services Offered

The Platform may provide access to services including Equity Trading, Futures & Options (F&O) Trading, Currency Trading, Mutual Fund Investments, SIP Investments, IPO Applications, and WhatsApp-based support/chat assistance. The availability of these services may vary depending upon regulatory approvals, client eligibility, and internal policies.

Account Registration & Access

To use the Platform, users are required to complete the account opening and KYC verification process as prescribed by applicable regulations.

Users are responsible for ensuring that all registration details and documents submitted are accurate and valid.

KK Securities may suspend, restrict, or terminate access if any information provided is found to be false, misleading, incomplete, or unverifiable.

Login & Security

Access to the Mobile Application is protected through secure authentication mechanisms including:

Trading ID/User ID
Password
PIN-based login
Biometric authentication (where supported)

Users are solely responsible for maintaining the confidentiality of their login credentials.

Any activity carried out using the user’s credentials shall be deemed to have been authorized by the user. Users are solely responsible for maintaining the confidentiality of their login credentials. Any activity carried out using the user’s credentials shall be deemed to have been authorized by the user. Users must immediately notify KK Securities in the event of unauthorized access, suspicious activity, a security breach, or loss of credentials. KK Securities shall not be liable for losses arising from unauthorized access caused by the user's negligence or misuse of login credentials.

Trading & Order Execution

All orders placed through the Platform are subject to market conditions, exchange rules, regulatory requirements, and risk management policies. KK Securities does not guarantee the execution of every order, specific execution prices, uninterrupted platform availability, or immediate cancellation or modification of orders. Market orders may execute at prices different from the displayed market price due to volatility and liquidity conditions.

Call & Trade Facility

Call & Trade services may be provided to clients subject to identity verification and internal procedures of KK Securities.

Additional charges may apply for availing Call & Trade services.

Research & Information Disclaimer

Any market information, research reports, news, analysis, notifications, or educational content available on the Platform are provided solely for informational purposes.

KK Securities does not provide guaranteed returns or assured profits.

Investment and trading decisions made by users are entirely at their own discretion and risk.

Users are advised to consult their financial advisors before making investment decisions.

Brokerage, Charges & Fees

Brokerage, statutory charges, taxes, transaction charges, and other applicable fees shall be charged as per the tariff plan opted by the client and as updated by KK Securities from time to time.

KK Securities reserves the right to revise its brokerage structure, charges, or fees without prior notice, subject to regulatory compliance.

Payments & Settlements

Clients are responsible for maintaining sufficient balance and meeting margin requirements in their trading accounts. All fund transfers must be made only through bank accounts registered with KK Securities. KK Securities reserves the right to reject orders due to insufficient funds or margin, square off positions for margin shortages, and withhold payouts in cases of outstanding dues or regulatory obligations.

Refund Policy

Account opening charges and onboarding fees, if applicable, are generally non-refundable. Service-related refund requests may be reviewed on a case-by-case basis. Duplicate payments, if verified, may be refunded after internal verification and approval. Refund timelines may vary depending on banking and payment gateway processes.

Suspension & Termination

KK Securities reserves the right to suspend, restrict, or terminate any user account without prior notice in cases including, but not limited to, violation of these Terms, regulatory non-compliance, suspicious or fraudulent activity, misuse of the Platform, or risk management concerns. Such actions may also include temporary or permanent restriction of trading activities.

Intellectual Property Rights

All content available on the Platform, including logos, trademarks, software, graphics, designs, text, research content, and platform features, is the exclusive property of KK Securities or its licensors. Users shall not copy or reproduce Platform content, reverse engineer software, use Company branding without authorization, or extract or misuse platform data. Unauthorized use may result in legal action.

Platform Availability

KK Securities does not guarantee uninterrupted access to the Platform. Services may be affected due to internet failures, technical issues, exchange interruptions, system maintenance, cyber incidents, regulatory actions, or force majeure events. KK Securities shall not be liable for losses arising from such interruptions or delays.

Limitation of Liability

KK Securities shall not be liable for trading losses, indirect or consequential damages, loss of profits or opportunity, technical failures beyond reasonable control, or delayed execution and communication failures. Use of the Platform is entirely at the user’s own risk.

User Conduct

Users agree not to use the Platform for unlawful activities, share false or misleading information, attempt unauthorized access, upload malicious software or harmful code, violate intellectual property rights, or misuse trading systems or services. KK Securities may take appropriate action, including account suspension and legal proceedings, for any misuse.

Grievance Redressal

Compliance Officer: Mukesh Rustagi
Designation: Company Secretary
Phone: 011-46890000
Email: mukesh_rustagi80@hotmail.com

Clients may raise grievances or complaints through the above contact details.

KK Securities shall make reasonable efforts to resolve complaints within 7 working days, subject to the nature and complexity of the issue.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to the use of the Platform shall be subject to the exclusive jurisdiction of courts located in New Delhi, India.

Amendments

KK Securities reserves the right to modify, update, or revise these Terms at any time without prior notice.

Continued use of the Platform after such modifications shall constitute acceptance of the updated Terms.

Contact Us

For any queries regarding these Terms, users may contact:

KK Securities Limited
Email: helpdesk@kksecurities.com
Phone: 011-46890000

Right and Obligation, RDD, Guidance Note in Vernacular Language

Attention Investors :	"KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."

	"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

	"Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participants. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day.Issued in the interest of Investors."


KYC IS ONE TIME EXERCISE WHILE DEALING IN SECURITIES MARKETS - ONCE KYC IS DONE THROUGH A SEBI REGISTERED INTERMEDIARY (BROKER, DP, MUTUAL FUND ETC.), YOU NEED NOT UNDERGO THE SAME PROCESS AGAIN WHEN YOU APPROACH ANOTHER INTERMEDIARY. \| PREVENT UNAUTHORISED TRANSACTIONS IN YOUR ACCOUNT --> UPDATE YOUR MOBILE NUMBERS/EMAIL IDS WITH YOUR STOCK BROKER/DEPOSITORY PARTICIPANT. RECEIVE INFORMATION/ALERT OF YOUR TRANSACTIONS DIRECTLY FROM EXCHANGE/NSDL ON YOUR MOBILE/EMAIL AT THE END OF THE DAY .......... ISSUED IN THE INTEREST OF INVESTORS

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